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ISBN-13: 978-0820451879
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Covering areas such as forming good relationships soothing unhappy customers and using the telephone as a customer service tool this is the perfect reference for the experienced professional those re-entering the workforce and those beginning their careers
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Rhodie's Guide to Rescue Knots: 3rd Edition of Knots for the Rescue Service Format:Paperback ISBN-13: 978-0820451879Rhodie's Guide to Rescue Knots is the 3rd Edition of Knots for the Rescue Service. This is a very informative yet fun and lighthearted approach to knotcraft that is written specifically for the fire rescue community. Included in this book is multiple knots that have been categorized into specific families. The Bowline family as presented in this book is probably one of the more extensive treatments of the bowline; including multi point anchoring with
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